Overview
Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please email us at support@azadwalls.com with your order details and reason for return.
Our team will review your request and guide you through the return process.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
At Azad Walls, we want you to love what you receive. If you are not fully satisfied with your purchase, we’re here to help.
Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
Non-Returnable Items
We do not accept returns for:
- Customized or made-to-order products
- Items damaged due to misuse
Refunds
Once we receive and inspect your returned item, we will notify you.
If approved:
- Your refund will be processed within 5–7 business days
- Refunds will be issued via the original payment method or bank transfer
Exchange
We only replace items if they are defective or damaged. Change of mind is not accepted.
Shipping Costs for Returns
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
Contact Us
If you have any questions, contact us at:
Email: support@azadwalls.com